PRIVACY POLICY

Effective Date: March 16, 2026

HIVE MOBILE IV LLC, doing business as HIVE, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, request information, book a service, communicate with us, or opt in to receive text messages from us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. BUSINESS INFORMATION

Legal Business Name: HIVE MOBILE IV LLC
Brand Name: HIVE
Business Email: [email protected]
Business Website: https://hivemobileiv.com/
Business Address: 14826 SE 364th St, Auburn, Washington 98092, United States

2. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Mobile phone number
Address
Appointment details
Service interests
Health-related information you voluntarily provide
Any other information you submit through our website forms, booking requests, or communications

We may also collect certain technical information automatically when you visit our website, such as your IP address, browser type, device type, pages visited, and browsing activity.

3. HOW WE USE YOUR INFORMATION

We may use your information to:

Respond to inquiries
Schedule and manage appointments
Provide service updates and confirmations
Send customer support communications
Process and manage requests submitted through our website
Communicate with you regarding services you request
Improve our website and services
Send text messages if you have opted in
Send promotional or marketing messages if you have separately consented to receive them
Maintain internal records
Comply with legal and regulatory obligations

4. SMS CONSENT AND COMMUNICATIONS

If you provide your mobile number and opt in through our website or forms, you agree to receive text messages from HIVE.

These messages may include:

Appointment confirmations
Appointment reminders
Scheduling updates
Service notifications
Customer support messages
Account-related messages
Promotional and marketing messages, if you separately opt in

Message frequency may vary.

Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP.

You may reply HELP for assistance.

Consent to receive text messages is not a condition of purchase.

5. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.

We may share your information only when necessary to operate our business and provide services, such as with trusted service providers that help us manage our website, scheduling, communications, customer support, hosting, and business operations.

We may also disclose your information if required by law, regulation, legal process, or government request, or when necessary to protect our rights, safety, property, or users.

6. MOBILE OPT-IN DATA

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services necessary to deliver those messages.

7. HEALTH-RELATED INFORMATION

If you voluntarily provide health-related information through our website or forms, we will use that information only for legitimate business and service-related purposes, including responding to your inquiry, coordinating services, and communicating with you about your request. We take reasonable measures to protect such information in accordance with applicable privacy and security requirements.

8. COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies or similar technologies to improve website performance, analyze traffic, and enhance your browsing experience. These technologies may collect non-personal information about how visitors use the site.

9. DATA SECURITY

We take reasonable administrative, technical, and physical measures to help protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

11. YOUR CHOICES

You may choose not to provide certain personal information, but doing so may limit your ability to use certain features of our website or services.

You may opt out of promotional emails by following the unsubscribe instructions in the email, if applicable.

You may opt out of text messages at any time by replying STOP.

12. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing any information.

13. CHILDREN'S PRIVACY

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that personal information from a child under 13 has been collected, we will take reasonable steps to delete it.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website or services after any changes are posted means you accept the revised Privacy Policy.

15. CONTACT US

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

HIVE MOBILE IV LLC
Email: [email protected]
Address: 14826 SE 364th St, Auburn, Washington 98092, United States
Website: https://hivemobileiv.com/