Privacy Policy

Effective Date: April 6, 2026

HIVE MOBILE IV LLC ("HIVE MOBILE IV LLC," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide through our website, forms, and communications.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, request information, schedule services, or communicate with us by email, phone, or text message.

By using our website, you agree to this Privacy Policy.

1. Business Information

Legal Business Name: HIVE MOBILE IV LLC
Business Address: 14826 SE 364th St, Auburn, Washington 98092, United States
Email: [email protected]
Website: https://hivemobileiv.com/

2. Information We Collect

We may collect personal information you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Address

• Appointment request details

• Service inquiry details

• Customer support messages

• Any other information you submit through our forms

We may also collect limited technical information automatically through website tools and analytics, such as browser type, device type, IP address, pages visited, and general website usage data.

3. How We Collect Information

We collect information when you:

• Submit a website form

• Request information about our services

• Contact us by phone, email, or text message

• Schedule or request an appointment

• Interact with our website

4. How We Use Your Information

We may use your information to:

• Respond to inquiries

• Contact you regarding your request

• Schedule, confirm, or update appointments

• Send service-related notifications

• Provide customer support

• Improve our website and customer experience

• Maintain business and communication records

• Send marketing messages only when you have separately consented

5. SMS Communications

If you provide your phone number through our website form and select the applicable consent checkbox, you may receive SMS messages from HIVE MOBILE IV LLC.

Non-Marketing SMS

If you select the non-marketing consent checkbox, you agree to receive non-marketing text messages related to:

• inquiry follow-ups

• appointment requests

• appointment confirmations

• appointment reminders

• scheduling updates

• service notifications

• account-related updates

• customer support communications

Marketing SMS

If you separately select the marketing consent checkbox, you agree to receive marketing and promotional text messages related to:

• special offers

• discounts

• service updates

Consent to receive marketing messages is separate from consent to receive non-marketing messages.

SMS Disclosure

Message frequency may vary.
Message and data rates may apply.
Reply HELP for help.
Reply STOP to opt out.
Consent to receive SMS messages is not a condition of purchase.

6. How We Share Information

We do not sell, rent, or trade your personal information.

We may share limited personal information only when necessary with trusted service providers who help us operate our website, forms, communications, scheduling, or customer support services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including communication, scheduling, customer support, recordkeeping, and legal compliance.

9. Cookies and Website Analytics

Our website may use cookies, analytics tools, and similar technologies to improve site performance and understand how visitors use the website.

You may disable cookies through your browser settings, but some website features may not function properly.

10. Third-Party Services

Our website may include links or integrations with third-party tools or services. We are not responsible for the privacy practices, content, or policies of third-party websites or platforms.

11. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13 through this website.

12. Your Choices

You may:

• Opt out of SMS messages at any time by replying STOP

• Reply HELP for help

• Contact us to update or correct your information

• Choose not to submit personal information through our website forms

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will become effective when posted on this page. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

HIVE MOBILE IV LLC
14826 SE 364th St
Auburn, Washington 98092, United States
Email: [email protected]
Website: https://hivemobileiv.com/